Customer Support Engineer - Tier 2

Overview

Role involves supporting customers with technical inquiries related to Starburst products.

Ideal candidate should have experience with Big Data technologies and strong communication skills.

Locations

• Singapore

Requirements

• Experience with complex systems
• Knowledge of Big Data technologies
• Familiarity with cloud technologies
• Strong communication skills

Responsibilities

• Resolve customer inquiries
• Contribute to knowledge base
• Collaborate with sales teams
• Participate in training
• Manage escalated issues

Benefits

• Competitive pay
• Attractive stock grants
• Flexible paid time off