Wordpress & JS

Overview

Role involves providing technical support and integration guidance for clients' products.

Ideal candidate has 5+ years in technical support with strong customer success focus.

Locations

• LATAM

Requirements

• 5+ years experience in Technical Support
• Excellent communication skills
• Experience in B2B SaaS or enterprise software

Responsibilities

• Serve as primary escalation point for product issues
• Collaborate to resolve bugs
• Develop expertise in products
• Advocate for sustainable solutions
• Represent Voice of the Customer
• Contribute to internal documentation

Benefits

• Flexible schedule
• Paid PTO
• Training
• Career path