Implementation Team Lead

Overview

Role involves managing an implementation team to ensure high-quality project delivery.

Ideal candidate should have 2+ years of team management experience in client services or business operations.

Locations

• United States

Requirements

• 2+ years managing teams
• Experience training users on enterprise software
• Business analysis and process mapping experience

Responsibilities

• Manage a team of Implementation Specialists
• Conduct performance reviews
• Lead gap analysis sessions
• Train end users on software
• Collaborate with development teams
• Perform project quality audits

Benefits

• Remote-first environment
• Competitive compensation
• Health, dental, vision, and life insurance
• Generous PTO
• 401k matching program
• Professional development courses
• Annual company events