Sprout Social

Customer Success Manager, Onboarding

Sprout Social

Overview

Role focused on onboarding and training new customers for success.

Ideal candidate should have 2+ years in account management and strong communication skills.

Candidates must be based in the Philippines

remotemidEnglishCRM software

Locations

  • Philippines

Requirements

  • 2+ years in account management
  • Professional English fluency
  • Experience in product training sessions

Responsibilities

  • Provide tailored onboarding experience
  • Ensure customer success
  • Handle high volume of communication
  • Meet and exceed goals

Benefits

  • Insurance options
  • Flexible paid time off
  • Wellness initiatives
  • Ongoing education opportunities
  • Parental leave program
  • High-quality equipment
  • Diversity and inclusion initiatives
  • Corporate social responsibility program