Sprinto

Customer Success Manager (SaaS)

Sprinto

Overview

Role focused on customer relationship management and product adoption in a B2B SaaS environment.

Ideal candidate has 3-5 years of experience in B2B SaaS and strong communication skills.

remotemid

Locations

  • United States
  • India

Requirements

  • 3-5 years experience in B2B SaaS
  • Excellent written and verbal communication skills
  • Good understanding of cloud technology

Responsibilities

  • Build strong customer relationships
  • Drive product adoption
  • Manage renewals and upsell opportunities
  • Act as a trusted advisor
  • Support onboarding of new team members

Benefits

  • Remote first policy
  • 5 days working with flexi hours
  • Group medical insurance
  • Group accident cover
  • Company sponsored device
  • Education reimbursement policy
Customer Success Manager (SaaS) | Sprinto