Sprinter Health

Patient Engagement Specialist

Sprinter Health

Overview

Role focused on engaging patients and scheduling in-home health services.

Ideal candidate has 2+ years in high-volume call centers and experience in healthcare.

Residence in the eastern time zone required

21 usd / hourremotemidtemporaryfull-timeEnglishEHR systemsGoogle Suite

Locations

  • United States

Requirements

  • 2+ years of high-volume outbound call center experience
  • 1+ year in healthcare
  • Experience with EHR systems
  • Excellent communication skills
  • Ability to manage multiple communication channels
  • Commitment to patient confidentiality

Responsibilities

  • Review and follow up on inbound requests
  • Make 120-150 outbound calls daily
  • Book an average of 14 appointments daily
  • Educate patients on services
  • Build understanding of care models
  • Collaborate with healthcare professionals
  • Escalate questions and concerns as needed

Benefits

  • Medical, dental, and vision premiums covered
  • 401k plan with a match
  • Flexible PTO
  • 11 annual paid holidays
  • HSA contributions
  • Life insurance
  • Annual learning stipend
  • Generous parental leave