Overview
Role focused on engaging patients and scheduling in-home health services.
Ideal candidate has 2+ years in high-volume call centers and experience in healthcare.
Residence in the eastern time zone required
21 usd / hourremotemidtemporaryfull-timeEnglishEHR systemsGoogle Suite
Locations
Requirements
2+ years of high-volume outbound call center experience Experience with EHR systems Excellent communication skills Ability to manage multiple communication channels Commitment to patient confidentiality
Responsibilities
Review and follow up on inbound requests Make 120-150 outbound calls daily Book an average of 14 appointments daily Educate patients on services Build understanding of care models Collaborate with healthcare professionals Escalate questions and concerns as needed
Benefits
Medical, dental, and vision premiums covered