Customer Success Manager

Overview

Role focused on managing customer relationships and driving product adoption in mental healthcare.

Ideal candidate has 3+ years in customer success with a passion for transforming mental health care.

Locations

• United States

Requirements

• 3+ years in account management
• Experience in upselling
• Experience with SaaS solutions

Responsibilities

• Manage customer relationships
• Drive product adoption
• Conduct business reviews
• Collaborate across departments
• Support sales team
• Enhance customer experience

Benefits

• Health benefits
• 401(k) match
• Paid time off
• Parental leave
• Professional development reimbursement
• Donation matching