VIP Manager

Overview

Role overseeing VIP Account Management team operations and client service excellence.

Ideal candidate should have 3+ years in VIP Account Management with team leadership experience.

Locations

• South Africa

Requirements

• 3+ years in VIP Account Management
• Team management experience preferred
• Strong relationship-building skills

Responsibilities

• Supervise VIP Account Managers
• Ensure outstanding service to VIP clients
• Track team KPIs
• Optimize workflows and processes
• Resolve complex client issues
• Coordinate training sessions
• Provide insights to management

Benefits

• Quarterly and Flash Bonuses
• Flexible Working Hours
• Top-of-the-Line Equipment
• Referral Bonuses
• 20 Days Annual Leave + Public Holidays
• Annual Company Retreat