Customer Strategic Manager

Overview

Role focused on ensuring customer success and satisfaction throughout their lifecycle.

Ideal candidate should have strong relationship-building skills and a customer-centric mindset.

Locations

• France, Île-de-France, Paris

Requirements

• Strong communication skills
• Customer-centric mindset
• Process & project management experience

Responsibilities

• Guide customer onboarding
• Monitor account health
• Conduct training sessions
• Gather customer feedback
• Collaborate with internal teams
• Manage customer relationships
• Provide strategies for customer spend
• Resolve technical issues

Benefits

• Health insurance
• Lunch funding
• Gym pass
• Mental health support
• Office snacks
• Positive team environment