Czech Customer Support Consultant

Overview

Role involves providing customer support for a retail sector in a dynamic environment.

Ideal candidate should be tech-savvy with strong communication skills and prior customer support experience.

Only candidates residing outside of Greece are considered for relocation support

Locations

• Greece, Attica, Athens

Requirements

• Native-level or C1 in Czech
• At least B2 in English
• High School Diploma
• Prior customer support experience preferred

Responsibilities

• Provide software troubleshooting
• Assist customers with accounts
• Resolve post-sales requests
• Deliver high quality support
• Manage incoming calls and emails
• Build relationships with customers
• Handle complaints
• Identify customer needs

Benefits

• Competitive salary
• 14 salaries per year
• Monthly bonuses
• Relocation support
• Training courses
• Career development opportunities
• Multicultural working environment