VDR Support Analyst

Overview

Role involves supporting customers and enhancing vulnerability management strategies.

Ideal candidate has 3 years of software support experience and knowledge in Vulnerability Management.

Locations

• Romania

Requirements

• 3 years of software product support experience
• 2-3 years in VMS/Information Security
• Bachelor in Computer Science or relevant field

Responsibilities

• Monitor and respond to support requests
• Collaborate with development team
• Conduct root cause analysis
• Create technical documents
• Document customer issues

Benefits

• Employee-led diversity networks
• Annual charity initiatives
• Global fitness competitions
• Wellbeing webinars