Sophos

Technical Support Engineer L1 (Network Security)

Sophos

Overview

Role involves supporting customers and learning about software security technologies.

Ideal candidate should have strong technical knowledge in IT Security and excellent communication skills.

remotejuniorpermanentfull-timeEnglishLinuxUnixDNSnetworkingNetwork securityApacheHTTPbashActive Directory

Locations

  • Philippines

Requirements

  • 1 year experience in IT Security
  • Strong technical knowledge of IT Security concepts
  • Excellent communication skills

Responsibilities

  • Support customers with technical issues
  • Handle customer complaints and escalations
  • Utilize software tools for problem-solving