Customer Experience Representative

Overview

Role involves supporting clients and advocates in their healthcare journey through various communication channels.

Ideal candidate should have strong empathy and problem-solving skills, with a knack for customer support.

Only candidates based in the United States are considered

Locations

• United States

Requirements

• Empathy required
• Detail-oriented
• Tech-savvy
• Creative problem solver
• Team player

Responsibilities

• Support clients via phone, email, and chat
• Gather and track feedback
• Resolve inquiries
• Build relationships with clients
• Report issues and suggest solutions