Technical Account Manager

Overview

Role involves supporting enterprise customers through technical education and collaboration with various teams.

Ideal candidate has 7+ years in a customer-facing role with experience in B2B SaaS and programming skills.

Locations

• United States

Requirements

• 7+ years in customer-facing role
• Experience in B2B SaaS
• Programming knowledge in Python, JavaScript, Java, Golang
• Familiarity with web APIs and SDKs

Responsibilities

• Lead product demos
• Craft technical content
• Collaborate with account teams
• Provide integration guidance
• Communicate customer needs
• Drive post-sales revenue
• Execute cross-functional projects
• Manage technical relationships