Snuggs

Customer Care Specialist with German

Snuggs

Overview

Role involves customer communication and relationship building.

Ideal candidate is a native German speaker with customer service experience and strong organizational skills.

hybridfull-timeGermanEnglishSlack

Locations

  • Czech Republic, Praha, Hlavní město, Prague

Requirements

  • Native German speaker
  • Experience in customer-facing role
  • Good time management skills

Responsibilities

  • Communicate with customers
  • Manage order changes
  • Cooperate with warehouse
  • Collect customer feedback
  • Assist with returns
  • Handle claims and inquiries
  • Create brand identity

Benefits

  • Product discount
  • Mission-driven company
  • Impactful work
  • Office refreshments
  • Company retreats
  • Educational budget
  • 25 vacation days
  • Hybrid model