Director, Customer Success Americas

Overview

Role responsible for leading and scaling Customer Success team across the Americas.

Ideal candidate should have 10+ years in Customer Success with leadership experience in B2B SaaS.

Locations

• United States

Requirements

• 10+ years in Customer Success
• 5+ years in leadership role
• Proven track record of building high-performing teams

Responsibilities

• Lead and develop Customer Success team
• Execute regional strategy for retention and growth
• Collaborate with cross-functional teams

Benefits

• Competitive salaries
• Robust health benefits
• Stock options
• Comprehensive benefits package