Operations Supervisor - Support

Overview

Role involves overseeing Support team and driving performance through effective people management.

Ideal candidate has 2-4 years in customer service and 2 years in people management with strong interpersonal skills.

Locations

• United States

Requirements

• 2-4 years in customer-facing role
• 2 years of people management experience
• Strong understanding of customer service KPIs

Responsibilities

• Oversee Support team activities
• Drive team performance
• Manage hiring and training
• Foster team collaboration
• Monitor team productivity

Benefits

• Medical, dental, and vision coverage
• 401(k) with company match
• 16 weeks paid parental leave
• Flexible paid vacation
• Life and disability insurance
• Annual lifestyle stipend