Smile Digital Health

Business & Technical Documentation Analyst

Smile Digital Health

Overview

Role focused on producing and maintaining high-quality product documentation for healthcare data solutions.

Ideal candidate should have 5+ years of experience in business analysis and technical writing with strong communication skills.

remotemidEnglishAgile

Locations

  • Canada

Requirements

  • 5+ years experience
  • Bachelor's degree required
  • Strong ability to translate technical concepts
  • Familiarity with system integration and FHIR
  • Experience in healthcare is a strong asset

Responsibilities

  • Develop and maintain product documentation
  • Translate business needs into technical requirements
  • Collaborate with cross-functional teams
  • Maintain documentation throughout project lifecycle
  • Manage client support documentation
  • Track and report on documentation metrics
  • Facilitate meetings for clarity in documentation
  • Research key business processes

Benefits

  • Remote work environment
  • Flexible time away policy
  • Competitive salary and health benefits
  • RRSP/TFSA/401K contributions
  • Life and disability insurance
  • Employee assistance program
  • FHIR study program
  • Skillsoft learning