Technical Project Manager

Overview

Role involves managing technical support projects and improving operational efficiencies.

Ideal candidate has 3+ years in technical support and a passion for customer interactions.

Locations

• United Kingdom, England, London

Requirements

• 3+ years in technical support
• Experience with SaaS products
• Strong communication skills

Responsibilities

• Manage technical support initiatives
• Collaborate with global teams
• Drive operational improvements
• Document release readiness
• Align projects with business goals
• Analyze data for decision making
• Produce technical documentation

Benefits

• Private Medical and Dental
• Pension contributions
• Monthly productivity stipend
• 25 days holiday
• 20 weeks maternity leave
• 12 weeks paternity leave
• Volunteer day
• Professional growth opportunities