Smartsheet

Engagement Manager

Smartsheet

Overview

Role focused on managing customer engagements and ensuring project success.

Ideal candidate has 4+ years in customer-facing roles and experience managing large projects.

Only candidates with the right to work in the UK are considered

hybridmidpermanentfull-timeEnglishproject management tools

Locations

  • United Kingdom, England, London

Requirements

  • 4+ years in customer-facing roles
  • Management of large billable projects
  • Experience with modern services deployment methodologies

Responsibilities

  • Manage multiple customer engagements
  • Drive project activities across teams
  • Ensure customer satisfaction
  • Handle critical customer concerns
  • Document best practices
  • Liaise with internal teams

Benefits

  • Employer-paid medical and dental
  • Monthly pension contributions
  • Flexible time away program
  • 25 days paid holiday
  • 20 weeks fully paid maternity leave
  • 12 weeks fully paid paternity/adoption leave
  • Professional growth opportunities
  • Teleworking options