Customer Success Lead

Smartly

Overview

Role involves leading a Customer Success team to drive customer satisfaction and revenue growth.

Ideal candidate has a strong background in Customer Success and team management with excellent communication skills.

hybridmidpermanentfull-timeEnglish

Locations

  • Australia, New South Wales, Sydney

Requirements

  • Proven track record in Customer Success or Sales
  • Experience managing a team
  • Strong communication skills

Responsibilities

  • Lead a team of Customer Success Managers
  • Drive customer retention and growth
  • Enhance employee engagement