Customer Success Manager

Overview

Role focused on ensuring customer success and satisfaction for health system clients.

Ideal candidate has 3-5+ years in customer success with hospital clients and strong communication skills.

Only candidates from Arizona, Colorado, Idaho, Montana, Nevada, New Mexico, Utah, or Wyoming are considered

Locations

• United States, Montana
• United States, New Mexico
• United States, Wyoming
• United States, Colorado
• United States, Arizona
• United States, Idaho
• United States, Utah
• United States, Nevada

Requirements

• 3-5+ years in customer success or account management
• Hospital revenue cycle experience required
• Strong communication skills

Responsibilities

• Manage existing customer portfolio
• Develop relationships with clients
• Coordinate with internal teams
• Monitor client performance
• Identify actionable insights
• Deliver customer feedback
• Surface customer success stories
• Coordinate implementation if necessary

Benefits

• Medical, Dental & Vision insurance
• Paid Parental Leave
• Remote-First Team
• Unlimited PTO & 10 Holidays
• Learning & Development Budget
• 401(k) options
• Minimal Bureaucracy
• Incredible Teammates