Customer Success Specialist - English & other language

Overview

Role focused on customer success and revenue expansion in a hybrid environment.

Ideal candidate has experience in customer success, excellent communication skills, and a passion for sales.

Locations

• Philippines, Metro Manila, Manila
• India, Maharashtra, Pune

Requirements

• Experience in customer-facing role
• Excellent communication skills
• Passion for sales and customer success

Responsibilities

• Advise customers to achieve goals
• Develop rapport with customers
• Demonstrate product optimization
• Meet KPIs for revenue and adoption
• Manage pipeline and performance

Benefits

• Equity packages
• Hybrid working model
• Mental health initiatives
• Generous parental leave
• Paid birthday leave
• Sponsored social clubs
• Employee Resource Groups
• Investment in personal growth