Implementations Manager

Overview

Role focused on driving technical excellence for mid-market clients through structured onboarding.

Ideal candidate has 3-5 years in SaaS implementation with strong technical and communication skills.

Locations

• LATAM

Requirements

• 3-5 years in implementation or client support
• Understanding of mobile app development fundamentals
• Basic knowledge of REST APIs and ad technologies

Responsibilities

• Serve as primary contact during onboarding
• Manage support tickets
• Conduct client training sessions
• Document solutions
• Research and debug implementation challenges
• Guide clients through SDK integration
• Validate implementations
• Collaborate with engineering