Technical Account Manager

Overview

Role involves managing technical relationships and advising enterprise customers on SingleStore solutions.

Ideal candidate should have 5+ years of experience with complex applications and strong technical skills.

Locations

• India, Telangana, Hyderabad

Requirements

• 5+ years experience
• Experience with complex applications
• Hands-on experience with various technologies
• Knowledge of Kubernetes
• Technical familiarity with data storage and cloud technologies
• Linux OS and System Administration experience
• Experience with Salesforce.com CRM
• Ability to work independently

Responsibilities

• Manage technical relationships with enterprise customers
• Act as a trusted technical advisor
• Collaborate with marketing to document solutions
• Solve Enterprise Architecture challenges
• Utilize cross-functional resources
• Manage customer support cases
• Follow up on new support cases