Customer Success Engineer

Overview

Role involves managing customer relationships and maximizing value through SingleStore.

Ideal candidate should have 5+ years in customer-facing roles with strong technical and relational skills.

Locations

• India, Telangana, Hyderabad

Requirements

• Degree in tech-related field or equivalent experience
• 5+ years in customer-facing roles with Cloud technologies
• 3+ years in Database and Cloud technologies

Responsibilities

• Master SingleStore's functionalities
• Communicate SingleStore's value proposition
• Manage customer portfolio
• Collaborate to maximize client value
• Lead customer interactions
• Advocate for clients
• Manage escalated ticket requests
• Disseminate product updates

Benefits

• Technology Stipend
• Monthly Cell Phone and Internet Stipend
• Health and Wellness benefit
• In office catered lunches
• Flexible time off
• Volunteer time off
• Stock Options