Sinch

Technical Support Specialist - Integrations

Sinch

Overview

Role focused on providing technical support for integration products and enhancing customer experience.

Ideal candidate should have strong customer service skills and experience with integration platforms.

remotefull-timeEnglishZendeskJiraSalesforce

Locations

  • Philippines

Requirements

  • Experience with integrations
  • Customer service skills
  • Familiarity with APIs

Responsibilities

  • Provide technical support for integrations
  • Troubleshoot technical issues
  • Collaborate with internal teams
  • Document integration processes
  • Manage customer incidents

Benefits

  • Work from home
  • Birthday off
  • Generous annual leave
  • Comprehensive medical insurance
  • Monthly internet allowance
  • Free virtual counseling