Sinch

Application Administrator I

Sinch

Overview

Role focused on providing world-class customer support in a fast-paced environment.

Ideal candidate should have a passion for technology and customer service with a proactive approach.

18 usd / hourremotefull-timeEnglishREST APIs

Locations

  • United States

Requirements

  • Basic understanding of email protocols
  • Knowledge of email deliverability techniques
  • Ability to execute commands in multiple programming languages

Responsibilities

  • Provide customer support via phone, tickets, and chat
  • Document customer interactions
  • Foster relationships with other departments

Benefits

  • Comprehensive medical, dental, and vision plans
  • Free virtual counseling resources
  • 401(k) options with employer match
  • Generous paid time off
  • Paid parental leave
  • Flexible remote work
  • Paid time off for volunteering