Simply Wall St

Customer Success Associate - Investment / Financials

Simply Wall St

Overview

Role focused on providing exceptional customer support in a Fintech startup.

Ideal candidate has 1+ years in customer support with a strong interest in investing.

remotejuniorcontracttemporaryfull-timeEnglishZendesk

Locations

  • Philippines, Metro Manila, Manila

Requirements

  • 1+ year experience in customer support
  • Knowledge of investing
  • Great communication skills

Responsibilities

  • Own customer feedback and inquiries
  • Drive positive change by solving issues
  • Respond to complex customer queries

Benefits

  • Healthcare support
  • Internet Work from Home Allowance
  • Flu Shot
  • Money to invest in the stock market
  • Quarterly remote events
  • Yearly in-person event