Customer Success Architect

Overview

Role involves providing technical expertise and ensuring customer success in business intelligence.

Ideal candidate has 10+ years in customer-facing technical roles with strong business intelligence experience.

Locations

• United States

Requirements

• 10+ years in business intelligence
• Customer relationship skills
• Experience with cloud data warehouse

Responsibilities

• Provide technical expertise for customers
• Advise on best practices
• Capture product feedback
• Identify new use cases
• Cultivate customer references

Benefits

• Equity
• Generous health benefits
• Flexible time off
• Paid bonding time
• 401k options
• Commuter benefits
• Lunch Program
• Dog friendly office