Telecom Engineer

Overview

Experienced Telecom Engineer leading voice communication infrastructure design and management.

Ideal candidate has 5+ years in telecommunications with strong Genesys Cloud expertise.

Locations

• United States

Requirements

• 5+ years experience in telecommunications
• 3+ years with Genesys Cloud
• Relevant certifications preferred

Responsibilities

• Lead design and maintenance of Genesys solutions
• Manage telecom infrastructure
• Troubleshoot technical issues
• Develop system documentation
• Analyze call flow data
• Implement system upgrades
• Partner with vendors
• Create performance reports

Benefits

• Competitive salary
• Comprehensive Medical, Dental, and Vision benefits
• 401k retirement plan
• Paid vacation and company holidays
• Equity package