Player Support Representative (with Technical Support Expertise)

Overview

Role focused on delivering technical support to the gaming community.

Ideal candidate should be detail-oriented, empathetic, and tech-savvy with a passion for video games.

Locations

• Philippines

Requirements

• Technical troubleshooting skills
• Experience in multichannel support
• Ability to document issues accurately

Responsibilities

• Respond to player inquiries
• Diagnose and troubleshoot issues
• Guide users through product features

Benefits

• Hands-on experience with technical troubleshooting
• Collaborative team environment
• Direct interaction with global gamers