ShipMonk

Revenue Operations Manager

ShipMonk

Overview

Role focused on optimizing post-sale operations and supporting customer-facing teams.

Ideal candidate has 3-5+ years in Revenue Operations and is Salesforce-certified.

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Locations

  • Canada, Ontario
  • United States, Florida

Requirements

  • 3-5+ years in Revenue Operations
  • Salesforce Administrator certification required
  • Experience with telephony solutions and post-sale tools
  • Advanced Excel/Sheets skills
  • Excellent project management and communication skills
  • Bachelor's Degree required
  • Continuous improvement mindset

Responsibilities

  • Manage Salesforce setup for teams
  • Optimize post-sale operations
  • Build and maintain dashboards
  • Collaborate with cross-functional teams
  • Support internal training and change management
  • Identify workflow improvement opportunities
  • Document key post-sale processes
  • Provide performance analysis and insights

Benefits

  • Flex Time Off
  • Paid Holidays
  • 401k Matching
  • Merit Reviews
  • Company Events
  • Awesome Office Space
  • Referral Program
  • Health Benefits