Technical Support Specialist

Overview

Role involves providing technical support for the Shakudo AI & Data Platform.

Ideal candidate has 1-3 years of experience in technical support with knowledge of AI and cloud technologies.

Locations

• India

Requirements

• 1-3 years of experience in technical support
• Proficiency in Kubernetes and Docker
• Experience with AI/ML workflows

Responsibilities

• Provide technical support for Shakudo platform
• Troubleshoot customer queries
• Maintain documentation
• Collaborate with engineering teams