Technical Support Specialist

Overview

Role involves providing technical support for the Shakudo AI & Data Platform.

Ideal candidate has 1-3 years of experience in technical support with strong knowledge of AI and cloud-native technologies.

Locations

• Canada, Ontario, Toronto

Requirements

• 1-3 years of experience in technical support
• Proficiency in Kubernetes and Docker
• Experience with AI/ML workflows

Responsibilities

• Respond to customer queries
• Maintain records of customer issues
• Collaborate with engineering teams
• Specialize in platform areas and technologies