Shakepay

Junior Fraud Investigator (Evenings)

Shakepay

Overview

Role involves supporting fraud investigations and collaborating with teams to resolve fraud-related issues.

Ideal candidate has 1+ years of fraud investigation experience and strong communication skills.

remotejuniorEnglishFrench

Locations

  • Canada

Requirements

  • Basic understanding of digital currencies
  • 1+ years of fraud investigation experience
  • Strong written and verbal communication skills
  • Familiarity with fraud-related systems and tools
  • Ability to multi-task and make timely decisions

Responsibilities

  • Support fraud investigations
  • Assist with fraud alerts
  • Collaborate with Customer Support
  • Document case decisions
  • Respond to customer inquiries
  • Improve support processes

Benefits

  • Stock options
  • Health and dental coverage
  • Annual budget for courses
  • 20 days of vacation
  • Parental leave top up
  • Quarterly team events