Chargeback Operations Analyst

Overview

Role involves analyzing and resolving chargeback disputes while collaborating with various teams.

Ideal candidate should have at least 1 year of experience in chargebacks or fraud investigations and strong analytical skills.

Locations

• Colombia

Requirements

• Bachelor's degree required
• At least 1 year of experience in chargebacks or fraud
• Strong analytical skills
• Excellent communication skills

Responsibilities

• Investigate disputed transactions
• Collaborate with relevant departments
• Analyze data for patterns
• Maintain service level agreements
• Handle escalations professionally