Chargeback Operations Analyst

Overview

Role involves analyzing and resolving chargeback disputes while collaborating with various teams.

Ideal candidate should have 1+ years of experience in chargebacks and strong analytical skills.

Locations

• Mexico

Requirements

• Bachelor's degree required
• At least 1 year of experience in chargebacks or fraud
• Strong analytical skills
• Excellent communication skills
• Ability to work independently

Responsibilities

• Investigate disputed transactions
• Collaborate with cross-functional teams
• Analyze data for patterns
• Maintain service level agreements
• Handle escalations professionally