Customer Success Manager

Overview

Role focused on managing enterprise customer relationships and ensuring product value.

Ideal candidate should have 3+ years in customer success with strong cybersecurity knowledge.

Only candidates from Portugal are considered

Locations

• Portugal

Requirements

• Bachelor's degree required
• 3+ years in B2B SaaS customer success
• Knowledge of Third Party Risk Management and cybersecurity

Responsibilities

• Manage customer relationships
• Guide customers through product usage
• Lead strategic conversations
• Improve customer journey
• Model world-class customer care

Benefits

• Competitive salary
• Stock options
• Health benefits
• Unlimited PTO
• Parental leave
• Tuition reimbursements