Customer Success Manager

Overview

Role focused on managing customer relationships and maximizing business value through cybersecurity risk management.

Ideal candidate should have 5+ years in customer-facing roles with strong cybersecurity knowledge.

Locations

• United States

Requirements

• Bachelor's degree
• 5+ years in account management or customer success
• Strong communication and organizational skills
• Solid understanding of cybersecurity practices

Responsibilities

• Drive customer strategy and execution
• Act as trusted advisor in cybersecurity
• Drive retention and expansion
• Identify opportunities for customer value
• Collaborate to improve customer journey
• Represent customer voice in discussions
• Build relationships across client organization

Benefits

• Competitive salary
• Stock options
• Health benefits
• Unlimited PTO
• Parental leave
• Tuition reimbursements