Ops Capacity & Resourcing Analyst

Overview

Data-savvy analyst focused on operations and resource planning.

Ideal candidate has strong analytical skills and experience in workforce planning and SQL.

Locations

• United Kingdom, England, London

Requirements

• Experience with SQL
• Strong analytical mindset
• Advanced Google Sheets or Excel skills

Responsibilities

• Forecast resourcing needs
• Develop scalable systems
• Create operational dashboards
• Analyse cost-to-serve
• Support call campaigns
• Implement monitoring tools
• Document planning processes

Benefits

• Competitive salary
• 25 days' holiday
• Remote flexibility
• Professional development budget
• Share options
• Quarterly socials
• Friendly team