Customer Success Manager, Enterprise

Overview

Role focused on managing and growing enterprise customer relationships.

Ideal candidate has 5-7 years of experience in customer-facing roles, preferably in SaaS.

Locations

• Canada, Ontario, Toronto

Requirements

• 5-7 years experience in customer-facing roles
• Proven track record in quota-carrying role
• Strong communication and negotiation skills

Responsibilities

• Manage enterprise relationships
• Ensure customer success and integration
• Provide feedback for product improvements
• Coordinate with internal teams

Benefits

• Medical, dental, and vision coverage
• Unlimited time off
• Learning & Development benefit
• Home office setup stipend
• Team activities and retreats