Enterprise Customer Success Manager

Overview

Role focused on onboarding and driving success for Enterprise customers.

Ideal candidate has 5-8 years in customer success with strong SaaS experience.

Locations

• United States

Requirements

• 5-8 years experience
• Customer-facing role experience
• Strong communication skills
• Problem-solving skills
• Tech-savvy

Responsibilities

• Onboard new Enterprise customers
• Drive adoption and renewals
• Engage with key stakeholders
• Calculate and communicate ROI
• Manage contract renewals
• Collaborate with internal teams
• Improve key metrics

Benefits

• Competitive salaries
• Comprehensive healthcare
• Unlimited PTO
• 401k
• Parental Leave
• WFH Stipend
• Team bonding opportunities