Account Operations Manager

Overview

Role focused on driving operational excellence and optimizing client lifecycle for Scaler clients.

Ideal candidate should have 6+ years of experience in B2B SaaS or financial services with strong data management skills.

Locations

• Australia, New South Wales, Sydney

Requirements

• Minimum 6 years of experience
• Strong data management and analytics skills
• Advanced proficiency in Microsoft Excel and CRM tools

Responsibilities

• Analyze client needs and ESG data trends
• Lead ESG data collection and analysis
• Prioritize and execute client-driven initiatives
• Identify opportunities to enhance operational workflows
• Act as a trusted advisor with data-backed recommendations
• Stay ahead of commercial real estate and ESG trends

Benefits

• Top-of-market salary
• Equity stake
• Healthcare coverage
• 25 paid vacation days
• Four-month parental leave
• Annual personal development budget