Technical Account Manager

Overview

Role involves managing technical support and account management for customers.

Ideal candidate should have 5+ years of experience in Identity Governance and project delivery.

Locations

• United Kingdom, England, London

Requirements

• 5+ years in Identity Governance
• 5+ years in project delivery
• Experience in client communication
• Experience in managing multiple projects
• Familiarity with web technologies and databases

Responsibilities

• Provide technical support for customers
• Assist in pre-sales activities
• Own technical aspects of solutions
• Produce implementation documents
• Oversee delivery of Professional Services
• Act as primary point of escalation
• Monitor support requests
• Arrange training for customers