IT Support Administrator

Overview

Role focused on providing technical support and optimizing IT workflows for end-users.

Ideal candidate has 2-4 years of IT support experience and strong knowledge of Apple products.

Locations

• Europe

Requirements

• U.S. citizenship required
• 2-4 years of IT support experience
• Strong knowledge of Apple hardware/software
• Experience with Google Workspace
• Experience with Slack
• Excellent troubleshooting skills
• Clear communication skills

Responsibilities

• Provide tier-one technical support
• Troubleshoot Apple hardware/software issues
• Support new hire onboarding
• Manage hardware inventory
• Collaborate on employee offboarding
• Create IT documentation
• Improve IT workflows

Benefits

• Competitive salaries
• Stock options
• Generous learning opportunities
• Medical/dental/vision
• PTO
• 401(k) plans