Manager of Customer Success

Overview

Role involves leading a Customer Success team to enhance customer retention and satisfaction.

Ideal candidate has 5+ years in Customer Success with strong leadership and analytical skills.

Locations

• Philippines, Metro Manila, Manila

Requirements

• 5+ years in Customer Success
• 2+ years in leadership
• Experience with SaaS preferred

Responsibilities

• Lead Customer Success team
• Drive customer retention and expansion
• Optimize customer engagement strategies

Benefits

• Career development opportunities
• Team coaching
• Flexible work environment