Customer Success Manager (CSM) for AMER - Scaled

Overview

Role involves managing a large customer portfolio to ensure success and retention.

Ideal candidate has 5+ years of experience with strong analytical skills and proficiency in customer success tools.

Locations

• Philippines, Metro Manila, Manila

Requirements

• 5+ years of experience
• 2-3 years in Customer Success
• Experience managing large customer portfolios

Responsibilities

• Manage customer portfolio
• Ensure customer retention
• Analyze customer data
• Collaborate with cross-functional teams