SafeBase

Customer Success Manager, Enterprise

SafeBase

Overview

Role focused on driving customer success and engagement with SafeBase products.

Ideal candidate has 5+ years in Customer Success with enterprise-level accounts and strong technical skills.

remoteseniorpermanentfull-timeEnglishCRM systemsSlack

Locations

  • United States

Requirements

  • 5+ years in Customer Success
  • Strong technical understanding
  • Exceptional communication skills

Responsibilities

  • Develop trusted advisor relationships
  • Conduct regular meetings with customers
  • Onboard new customers
  • Deliver ongoing training
  • Lead renewal and upsell conversations

Benefits

  • Competitive compensation
  • Comprehensive health benefits
  • Flexible vacation
  • Work from home stipend
  • Education stipend
  • Parental leave