Enterprise Cloud Architect

Overview

Role involves designing and implementing AI-powered contact center solutions.

Ideal candidate has 10+ years of experience in contact center implementations and conversational AI.

Locations

• India

Requirements

• 10+ years IT experience
• Proven experience in contact center and conversational AI solutions
• Strong understanding of contact center operations

Responsibilities

• Design and architect CCAI solutions
• Lead development of Conversational AI components
• Collaborate with sales for pre-sales support
• Mentor junior engineers
• Stay updated on AI advancements